Click & Collect
Free local pickup from our Sunshine Coast warehouse. Need your Penny Black Organic order sooner? Simply place your order online and select Pickup at checkout to collect it free from our Forest Glen warehouse.
At checkout, select:
23/380 Mons Road, Forest Glen QLD 4556
How It Works
Shop Online
Browse our range and place your order as usual.
Select Pickup
Choose Penny Black Organic Warehouse as your pickup location during checkout.
We'll Prepare Your Order
Our team will carefully pack your order and send you a Ready for Collection email as soon as it's available.
Collect Your Order
Visit our warehouse during collection hours and simply provide your order confirmation email or order number.
Collection Location
Penny Black Organic Warehouse23/380 Mons Road
Forest Glen QLD 4556
Australia
Easy access with free on-site parking available.
Collection Hours
Monday – Friday
9:00am – 2:00pm
Closed weekends and public holidays
Collection Information
- Orders are usually ready within 24 hours.
- Please wait until you receive your Ready for Collection email before visiting.
- Bring your order confirmation email or order number when collecting.
- Someone else may collect your order on your behalf if they have your order confirmation.
Need Your Order Sooner?
If you require your order urgently, please contact us before placing your order. We'll always do our best to have it ready as quickly as possible.
Frequently Asked Questions
Is Click & Collect free?
Yes! Click & Collect is completely free.
How long will it take for my order to be ready?
Orders are usually ready within 24 hours. During quieter periods, your order may be ready even sooner. We'll send you a Ready for Collection email as soon as it's available.
Can someone else collect my order?
Yes. Simply have them bring your order confirmation email or order number when they collect.
How long will you hold my order?
We'll happily hold your order for 30 days. If you need a little longer, just let us know.
Can I collect my order outside collection hours?
Unfortunately not. Collections are available during our warehouse opening hours only.