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CANCELLATION POLICY

At Penny Black Organic we are committed to providing the highest quality service for all our clients. We know your time is important, so if you are pressed please let us know at the earliest convenience so we can accommodate your circumstances. We ask that cancellations are made 24 hours prior to your appointment to avoid a 50% cancellation fee. Prices are based on a combination of product use and time during service. We will provide a quotation prior to commencing your service so you can enjoy your treatment confidently.